Shipping Policy

At Offoma.com, we are committed to delivering your orders quickly and reliably. Please read our shipping policy carefully to understand our shipping practices and procedures.

Processing Time

  • All orders are processed within 1-3 business days (Monday to Friday).
  • Orders placed after 2:00 PM (local time) or on weekends/holidays will be processed on the next business day.

Shipping Methods and Delivery Times

We offer the following shipping options based on your location:

  1. Standard Shipping:

    • Delivery time: 5-7 business days.
    • Available for most regions.

  2. Express Shipping:

    • Delivery time: 2-5 business days.
    • Available for select regions at an additional cost.

  3. International Shipping:

    • Delivery time: 7-14 business days, depending on the destination.
    • Customs clearance may cause additional delays.

Shipping Rates

  • Shipping costs are calculated at checkout based on the destination, weight, and shipping method selected.
  • Free Shipping: Available for orders over £10.

Order Tracking

  • Once your order is shipped, a tracking number will be emailed to you.
  • Use the tracking number to monitor your shipment's progress via our courier partner’s website.

International Shipping

  • International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.
  • Please check your country’s import policies before placing an order.

Shipping Restrictions

  • We currently do not ship to P.O. boxes, APO/FPO addresses, or certain restricted regions.
  • If your location is not serviceable, you will be notified at checkout.

Lost, Damaged, or Delayed Shipments

  1. Lost or Stolen Packages:
    • If your package is lost or stolen, please contact us at Contact Us Page with your order details.
  2. Damaged Packages:
    • If your package arrives damaged, send photos of the damage along with your order number to Contact Us Page within 48 hours of delivery.
  3. Delays:
    • Delivery delays may occur due to unforeseen circumstances (e.g., weather, customs). We will keep you informed if delays arise.

Contact Us

If you have questions or concerns about our shipping policy, please reach out to us:

  • Email: Visit  our Contact Us Page
  • Phone: ++447368405526

We appreciate your trust in Offoma.com and look forward to serving you!